Privacy Policy
This Privacy Policy explains how MISO Beauty collects, uses, shares, and protects your personal information when you visit our website, place an order, or contact our customer service team.
This website is operated by TELOS TRADING LIMITED.
Information We Collect
We may collect the following information:
1. Name
2. Email address
3. Phone number
4. Billing address
5. Shipping address
6. Order information
7. Payment status
8. Customer service communication
9. Device information
10. Browser information
11. IP address
12. Cookies and website usage data
We do not store full payment card information. Payment information is processed securely by third-party payment service providers.
How We Use Your Information
We use your personal information to:
1. Process and fulfill your orders
2. Arrange shipping and delivery
3. Send order confirmations and shipping updates
4. Provide customer support
5. Process returns, refunds, or order issues
6. Improve our website, products, and services
7. Prevent fraud, abuse, and unauthorized transactions
8. Comply with legal, tax, accounting, and regulatory obligations
9. Send marketing emails only where permitted by law or with your consent
Sharing Your Information
We may share your personal information with trusted service providers only when necessary to operate our business and provide our services.
These service providers may include payment processors, shipping providers, website hosting providers, email service providers, customer support tools, analytics providers, fraud prevention providers, and legal or compliance service providers.
We only share the information necessary for these providers to perform their services.
We Do Not Sell Personal Information
MISO Beauty does not sell, rent, or trade customers’ personal information.
We do not sell your personal information to third parties for money.
We do not knowingly sell or share personal information as defined under applicable privacy laws, including the California Consumer Privacy Act, where applicable.
CCPA Privacy Rights
If you are a California resident, you may have certain rights under the California Consumer Privacy Act, also known as the CCPA.
These rights may include:
1. The right to know what personal information we collect
2. The right to request access to your personal information
3. The right to request deletion of your personal information
4. The right to request correction of inaccurate personal information
5. The right to opt out of the sale or sharing of personal information
6. The right not to be discriminated against for exercising your privacy rights
Since we do not sell personal information, we do not provide a sale of personal information opt-out mechanism.
To exercise your privacy rights, please contact us by email.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, support shopping cart and checkout functions, analyze website traffic, and protect website security.
You can disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
Marketing Communications
If you subscribe to our newsletter or marketing emails, we may send you product updates, special offers, or store news.
You may unsubscribe at any time by following the unsubscribe instructions in the email or by contacting us.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, returns, refunds, legal compliance, tax records, fraud prevention, and dispute resolution.
Your Rights
Depending on your location and applicable law, you may have the right to request access, correction, deletion, or restriction of your personal information.
To submit a request, please contact us by email.
Children’s Privacy
Our website and products are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page. The updated version will take effect when it is published on our website.
Contact Information
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Company Name:
TELOS TRADING LIMITED
Company Address:
134 Cortfield St,
London, England,
E2 0DS,
United Kingdom
Customer Service Email:
misobeauty_offical@misobeauty.my
Customer Service Phone:
+60 169376940