Terms and Conditions
Welcome to MISO Beauty. These Terms and Conditions govern your use of our website and your purchase of products from our store.
By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Company Information
This website is operated by TELOS TRADING LIMITED.
Company Name:
TELOS TRADING LIMITED
Company Address:
134 Cortfield St,
London, England,
E2 0DS,
United Kingdom
Customer Service Email:
misobeauty_offical@misobeauty.my
Customer Service Phone:
+60 169376940
Use of Website
You agree to use our website only for lawful purposes and in a way that does not violate the rights of others, restrict their use of the website, or interfere with the normal operation of the website.
You must not:
1. Use the website for fraudulent or unlawful activities
2. Attempt to gain unauthorized access to our systems
3. Copy, reproduce, or misuse website content without permission
4. Upload or transmit harmful code, malware, or spam
5. Interfere with the security or functionality of the website
Product Information
We try our best to display product names, descriptions, prices, images, colors, shades, ingredients, and availability as accurately as possible.
However, product colors and shades may appear slightly different depending on your device screen, lighting, and display settings.
All product information is provided for general reference only. Please read the product description carefully before placing an order.
Product Availability
All products are subject to availability.
We reserve the right to limit product quantities, discontinue products, or update product information at any time without prior notice.
If an item becomes unavailable after you place an order, we may contact you to arrange a replacement, refund, or other suitable solution.
Pricing and Payment
All prices are displayed on our website and may be changed at any time without prior notice.
The final order amount, including product price, shipping fees, and applicable taxes, will be shown at checkout before payment.
Payment must be completed before an order is processed.
We reserve the right to refuse, cancel, or hold any order if payment is incomplete, suspicious, unauthorized, or potentially fraudulent.
Orders
After you place an order, you may receive an order confirmation email.
An order confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for reasons including but not limited to product unavailability, pricing errors, payment issues, suspected fraud, incorrect customer information, or violation of these Terms and Conditions.
If your order is cancelled after payment has been made, we will arrange a refund to the original payment method where applicable.
Shipping
Shipping times, fees, tracking, delivery estimates, and related shipping matters are explained in our Shipping Policy.
Please review our Shipping Policy before placing an order.
Customers are responsible for providing accurate and complete shipping information.
We are not responsible for failed delivery, delayed delivery, or lost packages caused by incorrect or incomplete address information provided by the customer.
Returns and Refunds
Returns, refunds, cancellations, damaged items, defective items, incorrect items, and related matters are handled according to our Return and Refund Policy.
Please review our Return and Refund Policy before placing an order.
For hygiene and safety reasons, opened or used beauty and personal care products may not be eligible for return unless the item is defective, damaged, or incorrect.
Promotions and Discounts
From time to time, we may offer promotions, discount codes, free gifts, or special offers.
Promotions may be subject to additional terms, expiration dates, product exclusions, minimum order amounts, or usage limits.
We reserve the right to modify, suspend, or cancel promotions at any time without prior notice.
Account Information
If you create an account on our website, you are responsible for keeping your login details confidential.
You are responsible for all activities that occur under your account.
Please contact us immediately if you believe your account has been used without authorization.
Intellectual Property
All website content, including text, images, graphics, logos, product names, designs, layout, and other materials, is owned by or licensed to MISO Beauty unless otherwise stated.
You may not copy, reproduce, distribute, modify, display, or use any website content for commercial purposes without our prior written permission.
Customer Reviews and Content
If you submit reviews, comments, photos, feedback, or other content to our website or social media channels, you agree that we may use, display, reproduce, or share such content for business, marketing, or customer service purposes where permitted by law.
You must not submit content that is false, abusive, unlawful, offensive, misleading, or infringes the rights of others.
Beauty and Personal Care Disclaimer
Our products are for external use only unless otherwise stated.
Please read product labels, descriptions, ingredients, and usage instructions before use.
If irritation, redness, discomfort, or an allergic reaction occurs, stop using the product immediately and seek medical advice if necessary.
Keep products out of reach of children.
Individual results may vary depending on skin type, usage method, and personal condition.
Limitation of Liability
To the fullest extent permitted by law, TELOS TRADING LIMITED and MISO Beauty shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
We do not guarantee that the website will always be available, error-free, secure, or uninterrupted.
We are not responsible for delays, failures, or losses caused by events outside our reasonable control, including but not limited to courier delays, customs delays, natural disasters, technical failures, strikes, government actions, or force majeure events.
Third-Party Links
Our website may contain links to third-party websites, apps, or services.
We are not responsible for the content, privacy practices, policies, or services of third-party websites.
You access third-party websites at your own risk.
Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.
Changes to These Terms
We may update or modify these Terms and Conditions from time to time.
Any changes will be posted on this page. The updated version will take effect when it is published on our website.
Your continued use of the website after any changes means that you accept the updated Terms and Conditions.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom.
Any disputes arising from or relating to these Terms and Conditions, our website, products, or services shall be subject to the applicable laws and courts of the United Kingdom, unless otherwise required by applicable consumer protection laws.
Contact Information
If you have any questions about these Terms and Conditions, please contact us.
Company Name:
TELOS TRADING LIMITED
Company Address:
134 Cortfield St,
London, England,
E2 0DS,
United Kingdom